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Ensuring Optimal Performance: Barcode Equipment Maintenance Solutions, Tailored to Your Unique Needs
When faced with hardware malfunctions or failures, partnering with IDLogic will save you time and money.
We offer competitive pricing, allowing you to stretch your budget with predictable repair costs.
Through rapid diagnostics, troubleshooting, and efficient repairs, we help you minimize downtime and ensure swift resolutions. Where other services can take weeks, we take days, guaranteed.
We have over 25 years of experience handling repairs across all manufacturers, allowing you to maintain a diverse range of enterprise hardware under a single service provider.
Our skilled technicians can address recurring problems, perform preventative maintenance, and recommend upgrades or replacements when necessary, keeping your hardware reliable, functional, and compatible with the evolving demands of your business – even beyond the devices’ EOL/EOS date.
All repairs come with a 90-day warranty, and any repairs not approved will be sent back to the customer free of charge.
Break/Fix: Incidental repairs based on time and materials. Customers receive an estimate within 24 hours of receipt of the equipment, and approve per device, all in our customer portal.
Flat-rate: Working with you and your team, we predetermine a price per repair for specific hardware models. No time frame is declared and you pay per repair. Predictable, efficient and timely.
Service Contracts: For companies that want to lock in their annual maintenance spend, we offer annual service contracts over 1, 2 and 3-year periods. Best in class support with zero surprises.
