Client Portal

Clarity and Convenience For Your Device Repair and Service Needs

Start repairs in minutes and track your devices every step along the way while easily approving or disapproving repairs with a fully customizable dashboard that has pertinent stats of your devices and warranty/service data on it.

Start Repairs In Seconds

Your time is limited. Our proprietary customer portal makes it easy to start repairs and approve estimates with a few clicks, giving you back time better spent elsewhere.

Track Your Hardware Every Step Of The Way

Our portal notifies you where your devices are and when they’ll be back to you, all straight to your inbox. Our client dashboard will show you how many devices are in for repair, where they are in the process, and provides convenient tracking information so there’s no more wondering when they’ll be back in your team’s hands.

Data In A Flash

For our service contract clients, you get access to our Asset dashboard that keeps track of where units are in their contract, when they expire, and alerts you when it’s time to consider renewal.

No More Spreadsheets

We keep track of all of your assets, their warranty and/or contract status, and their last repair, so you don’t have to.

Smart Shipping Sends Your Hardware Where It Needs To Be

Whether you choose an OEM service contract, our opt for our in-depot repair service, we have you covered. Our process will ensure they get to the right location for repairs, and back into the right hands once they’re up and running.

Keep your eye on the assets in the field.

Our Assets dashboard will show you valuable information such as where each unit is housed, and allow you to adjust counts at each facility to keep up with demand.

Uncover common failure patterns that are costing you money.

Our Assets dashboard will provide key insights into patterns at both the unit and location level. Whether you are dealing with a problem unit that could be replaced, or are experiencing repeated issues at a location, we have you covered.